What are Phishing scams and how to avoid them. Check out  A Brief Guide to “Phishing Scams” at Youth ID.

“Humanity remains in the throws of digital infancy, however a stark difference remains between marginalized communities and those above them on the socioeconomic ladder in regards to internet access.” Read more about Digital Inequality at Youth ID.

The email server maintenance will be postponed to Thursday, September 29th 2016 between 3pm and 5pm.

On Wednesday, September 28th 2016 between 3pm and 4pm, VCN’s email server will be under hardware maintenance. This maintenance will add redundant hardware to ensure services are active in case of a hardware failure. You may notice a short downtime during this maintenance window.

During the weekend, VCN was overloaded by spam. VCN was unable to block the spam because it originated from a commonly used free email provider. Blocking the email provider would mean real emails would also be blocked. Emails were still processed but they were delayed. The spam attack stopped on Monday, August 22, 2016 and email service was restored.

In the future, VCN plans to setup additional spam filter servers.

On Thursday, August 18th at 3pm all the dial-up lines were moved to our new provider without any service disruption. If you are connected to the old phone lines you will automatically switch to the new phone lines when you reconnect.

VCN will be closed on Monday, August 1, 2016 and will re-open on Tuesday, August 2, 2016 at 10am.

On Wednesday, June 1, 2016, our Internet provider will be upgrading their network again. They will be continuing the work that was started on Wednesday, May 24, 2016. The upgrade should be completed before Wednesday, June 1, 2016 at 10am.

All VCN services will be affected but there should be no downtime.

If you have any issues please email [email protected] or call 778-724-0826 with the following information:

1. The address of the site you were trying to visit.
2. Go to Google and type “what’s my ip?” Provide the numbers above the words “Your public IP address”.
3. Any error messages that appear or a description of what happened.

If the help desk is busy please leave a message with the information.

VCN will be closed on Monday, May 23, 2016. VCN will re-open on Tuesday, May 24, 2016 at 10pm.

On Tuesday, May 24, 2016, our Internet provider will be upgrading their network. The upgrade should be completed before Tuesday, May 24, 2016 at 10am.

All VCN services will be affected but there should be no downtime.

If you have any issues please email [email protected] or call 778-724-0826 with the following information:

1. The address of the site you were trying to visit.
2. Go to Google and type “what’s my ip?” Provide the numbers above the words “Your public IP address”.
3. Any error messages that appear or a description of what happened.