News

Spam causing email issue

During the weekend, VCN was overloaded by spam. VCN was unable to block the spam because it originated from a commonly used free email provider. Blocking the email provider would mean real emails would also be blocked. Emails were still processed but they were delayed. The spam attack stopped on Monday, August 22, 2016 and email service was restored.

In the future, VCN plans to setup additional spam filter servers.

News

Dial-up phone line maintenance completed

On Thursday, August 18th at 3pm all the dial-up lines were moved to our new provider without any service disruption. If you are connected to the old phone lines you will automatically switch to the new phone lines when you reconnect.

News

VCN closed on Monday, August 1, 2016

VCN will be closed on Monday, August 1, 2016 and will re-open on Tuesday, August 2, 2016 at 10am.

News

Scheduled VCN network maintenance Wed June 1st 2016

On Wednesday, June 1, 2016, our Internet provider will be upgrading their network again. They will be continuing the work that was started on Wednesday, May 24, 2016. The upgrade should be completed before Wednesday, June 1, 2016 at 10am.

All VCN services will be affected but there should be no downtime.

If you have any issues please email [email protected] or call 778-724-0826 with the following information:

  1. The address of the site you were trying to visit.
  2. Go to Google and type “what’s my ip?” Provide the numbers above the words “Your public IP address”.
  3. Any error messages that appear or a description of what happened.

If the help desk is busy please leave a message with the information.

News

VCN closed on Monday, May 23, 2016

VCN will be closed on Monday, May 23, 2016. VCN will re-open on Tuesday, May 24, 2016 at 10pm.

News

Scheduled network maintenance Tues May 24, 2016

On Tuesday, May 24, 2016, our Internet provider will be upgrading their network. The upgrade should be completed before Tuesday, May 24, 2016 at 10am.

All VCN services will be affected but there should be no downtime.

If you have any issues please email [email protected] or call 778-724-0826 with the following information:

  1. The address of the site you were trying to visit.
  2. Go to Google and type “what’s my ip?” Provide the numbers above the words “Your public IP address”.
  3. Any error messages that appear or a description of what happened.

News

Updated SSL certificates

VCN has updated all our SSL certificates. SSL certificates allows you to securely access VCN services. For example, you can securely access our web site at https://www2.vcn.bc.ca/.

If you receive a security warning please send an email to [email protected] or call 778-724-0826.

Blog News

2016 March Newsletter

CLICK HERE FOR PDF VERSION

 

2015-16 YOUTH INTERNSHIP (YI) PROGRAM WRAP UP

After 13 years VCN continues to be committed to delivering high-impact programming to offer youth in Vancouver meaningful tech-related internships. This cycle we received close to 600 applications for 27 placements with 23 host organizations.

As we assess the successes and challenges, we are thrilled with this year’s outcomes. The greatest indicator we found was that over half of youth interns were offered extended contracts with their host organizations or found work immediately after their internships. Read more about their experiences below!

TESTIMONIALS

“[There is] satisfaction in knowing that I had created something that will be very useful for an important organization. Now I have an increased understanding of my trade and a great portfolio piece to add.” Safe Amp Intern

“My coworkers at Geist were very supportive and encouraged me to delve deeper into better web practices. I came out of this internship with more web-related expertise, it was a wonderful learning experience.” Geist Magazine Intern

“I was able to learn more digital skills and enhance my existing ones. In this role, I really felt like a member of staff and not a youth intern, and [I] was given a lot of responsibility to use my skills in the digital sphere.” UBC LE Learning Exchange Intern

“If I can introduce similar methods to a future work environment then this will give me an edge in the work place. I feel ready to enter employment and apply my disciplines.” BC Technology for Learning Society Intern

“We bonded over art, and learned about how technology can serve their art practices, as well as everyday computer skills that benefit their ability to connect with others and get access to information and resources.” Gallery Gachet Intern

“I personally have seen growth in many of my skills including problem solving, written and oral communication, and teaching. I also improved in my technical skills through troubleshooting computers, performing maintenance and learning to develop a website using WordPress.” RayCam Co-operative Centre Intern

“VCN’s [youth internship] program provided me an excellent opportunity to gain real work experience in a technical related position. I was able to oversee the launch of the organization’s new website, greatly Improving my WordPress knowledge in the process, and see the result of my work adopted and implemented.” New Forms Media Society Intern

“…people experiencing poverty and homelessness…it was very powerful to have [had the] opportunity to work with so many passionate and intelligent co-workers and community members. It was particularly helpful to gain new skills working with computers… I am very grateful that the youth internship was able to fund my participation in the project.” Megaphone Magazine Intern

 

SUCCESS STORY: PATRICK CLARK

For close to 20 years, Patrick Clark has stayed connected to the VCN network and has generously given his time in different capacities – as a help|desk volunteer, board member, and digital rights advocate to name a few.

Patrick’s invaluable work and enthusiasm continues to inspire the VCN team to better serve our community. We interviewed Patrick and asked him to share what his involvement with VCN has meant to him.

How did you become involved with VCN?
Originally, many years ago when the organization was only about four months old I was invited to an introductory get-together and was immediately drawn in by the sincere desire to provide an insurer Internet access and education to the whole community regardless of an individual’s income or position in life.  The founders of VCN had seen the writing on the wall in regards to commercial [high cost] Internet in Canada and wanted to make sure that the voices of modest or zero income people were not left out.  I immediately then began a year-long term on the board of VCN.

What role(s) do you currently have with the organization?
Two roles officially: volunteer and board member.

How has being a part of VCN’s network impacted your professional work?
In the year and a half I’ve been involved with the office crew and manning the help line I have learned, and been exposed to, more information and opportunities than I could ever hope to have achieved on my own.  I learned a completely new content management system “WordPress” for quickly designing web pages.  I have been able to explore various Linux operating systems, and work on a wide variety of computers both old and new.  Most importantly, because everyone at VCN is so supportive the knowledge has been free-flowing. If you have a question, you get a collaborative answer. It really is the best way to work.  Not only that, there is a real sense of community that encourages questions and discussion.  In short this has been a massive boost to my knowledge base, which has resulted in several contract jobs.

How has working at VCN influenced you personally?
I have been involved with a great number of nonprofit and advocacy organizations over the years. I was becoming a little jaded because, through no fault of their own, many groups succumb to “power positioning” and hierarchical structures, ultimately focused on maintaining the status quo. VCN has done the exact opposite. Collectively they have managed to inspire, not only the community at large, but everyone who works or is involved on regular basis. There is a real sense of sincerity in everything they undertake. It is the true cooperative adventure with a real community and spirit.

What makes VCN rock, and indeed makes them unique among many organizations is that there is a sincere cooperative spirit to everything that is undertaken. Ego does not live with this group. I think perhaps all the core people are “kindhearted radicals” who have each had to fight battles and that has given them a real understanding of community spirit in the truest sense. Truly inspiring–is it any wonder I love VCN!

 

NEW CANADAHELPS TAX RECEIPT TOOL

The deadline for submitting 2015 tax returns is quickly approaching!

CanadaHelps has recently launched an online tool to help donors find and get a copy of all receipts for donations made in 2015 using CanadaHelps.

VCN donors and supporters can easily access tax receipts by using this Tax Receipt Tool: https://www.canadahelps.org/en/receiptdownload.aspx

 

VOLUNTEER, PAY DUES and/or DONATE TO VCN

Start the new 2016 tax season off with a donation to an impactful community organization working to bridge the digital divide!

VCN helps advance education and provides a public utility which helps relieve disadvantage by providing Internet access to those who would otherwise be denied it.

Remember VCN counts on you to either pay your yearly membership ($25) and/or make a donation helps us to support the entire system. Please commit to keeping this valuable resource available into the future! https://www2.vcn.bc.ca/get-involved/donate/

We welcome volunteers who speak Aramaic, Farsi, Kurdish, or Arabic to help with the resettlement of new immigrants and refugees. To volunteer, please fill out our online form: http://volunteer.vcn.bc.ca/apply/

Events News

Success Story: Patrick Clark

For close to 20 years, Patrick Clark has stayed connected to the VCN network and has been meaningfully giving his time in different capacities – as a help|desk volunteer, board member, and digital rights advocate to name a few.

Patrick’s invaluable work and enthusiasm continues to inspire the VCN team to better serve our community. We interviewed Patrick and asked him to share what his involvement with VCN has meant to him.

DSC00810Screen Shot 2016-03-21 at 3.06.29 PM

How did you become involved with VCN?

Originally, many years ago when the organization was only about four months old I was invited to an introductory get-together and was immediately drawn in by the sincere desire to provide an insurer Internet access and education to the whole community regardless of an individual’s income or position in life.  The founders of VCN had seen the writing on the wall in regards to commercial [high cost] Internet in Canada and wanted to make sure that the voices of modest or zero income people were not left out.  I immediately then began a year-long term on the board of VCN.

What are your role(s) at VCN?

Two roles officially:

1. Volunteer and;
2. Board member, and now that I think about it, there is a third role, albeit unofficial perhaps,
3. Total Hard-Core VCN Fan And Supporter. I see good things coming from VCN and I sure do let people know about it whenever the opportunity sincerely arises.

How has being a part of VCN’s network impacted your professional work?

In the year and a half I’ve been involved with the office crew and manning the help line I have learned, and been exposed to, more information and opportunities than I could ever hope to have achieved on my own.  I learned a completely new content management system “WordPress” for quickly designing web pages.  I have been able to explore various Linux operating systems, and work on a wide variety of computers both old and new.  Most importantly, because everyone at VCN is so supportive the knowledge has been free-flowing. There is no hoarding of information.  If you have a question, you get a collaborative answer. It really is the best way to work.  Not only that, there is a real sense of community that encourages questions and discussion.  In short this has been a massive boost to my knowledge base, which has resulted in several contract jobs.  A critical point is also that volunteering at VCN is real world experience, because ultimately we are there to serve and support all the people who use the organization’s Internet network and services.

How has working at VCN influenced you personally?

I have been involved with a great number of nonprofit and advocacy organizations over the years. I was becoming a little jaded because, through no fault of their own, many groups succumb to “power positioning” and hierarchical structures, ultimately focused on maintaining the status quo. Once this happens the environment becomes very stale and subtly unhealthy. VCN has done the exact opposite. Collectively they have managed to inspire, not only the community at large, but everyone who works or is involved on regular basis. There is a real sense of sincerity in everything they undertake. It is the true cooperative adventure with a real community and spirit.

What have you taken away from your experience with VCN?

Aside from everything mentioned thus far, one of the things I have been inspired to get back into is actually building electronics. I don’t think that would have had the “nerve” to even consider such a project before my exposure to the technical aspects via VCN.

Is there anything you’d like to add?

What makes VCN rock, and indeed makes them unique among many organizations is that there is a sincere cooperative spirit to everything that is undertaken. Ego does not live with this group. I think perhaps all the core people are “kindhearted radicals” who have each had to fight battles and that has given them a real understanding of community spirit in the truest sense. In short, the VCN module might be summed up as: “How can ‘We’ make this work?” Truly inspiring–is it any wonder I love VCN!

Blog News

2016 February Newsletter

CLICK HERE FOR PDF VERSION

2016 ANNUAL GENERAL MEETING

VCN’s AGM was held on Tuesday, February 23, 2016 on the second floor of the Woodward’s Heritage Building. The meeting reached quorum with 4 board members, 7 staff, 2 volunteers, and 17 regular members.

Highlights of 2014-15:

  • Long-time Board Chair, Jim Sayre, sadly passed away in August 2015 after a long battle with cancer. VCN will move forward with the values and goals he instilled. He will be greatly missed by all who knew him.
  • In 2015, VCN connected 1000+ people to our WiFi networks across the city.
  • VCN showed appreciation to our volunteers at the AGM. The leadership team, headed by Chris Chanhsamone, mentored and provided work experience to over 30 volunteers.
  • A social enterprise strategy, known as VCN Innovation Labs, was developed and launched this past year to provide low-cost technical services through VCN’s tech|team and web|team.
  • Refurbished laptops for $25 annual lease are available to members.
  • Participation in Canada Helps’ fundraising campaign raised money to keep VCN’s programs available to the community.
  • This past year saw a significant increase in new and renewing memberships.
  • Telus commissioned a short film on the Street Messaging System and awarded $10,000 in funds to advance the Street Messaging System.
  • In participation of 2015 Homelessness Action Week, The City of Vancouver awarded a grant to hold a series of community consultations to feed into the development process of the Street Messaging System.
  • VCN partnered with Lu’ma to offer Community Voice Mail for people who are homeless, phoneless, in crisis, and/or in transition.
  • VCN submitted a bid to the City of Vancouver for more space in the Woodward’s building. We are currently engaged with the opportunity to be a lead tenant in the 312 Main redevelopment project as a Tech and Innovation Centre envisioned for the community.


LONG TIME BOARD MEMBER, TRAVIS KEYWORTH, RESIGNS

At the end of this AGM, we had to say good-bye to long time Board Member – Treasurer Travis Keyworth.

He joined VCN in July 2009. For 7 years Travis used his accounting designation and skills to guide the society with his eye to strategic planning and financial management.

He will be sorely missed. We thank him for his years of devotion to social justice and digital literacy!


SUCCESS STORY: GLORIA CARRILLO, FOUNDER OF PAYING IT FORWARD TO MOTHER EARTH FOOD TRUCK

Carrillo is a mother, an award-winning chef, community organizer, and activist, as well as founder of Paying It Forward to Mother Earth Food Truck Program, Pachamama’s Natural Rights, and Quinoa’s Ambassador.

When she discovered VCN, Carrillo was living out of her van, without permanent housing, and moving from shelter to shelter. She would commute from a women’s shelter in Surrey to the Downtown Eastside to the Woodward’s Building to access VCN’s computers and services Monday to Friday.

Over the last several months, VCN witnessed remarkable progress with Carrillo’s project despite being faced with what seemed like insurmountable odds. Carrillo’s resilience and tenacity coupled with VCN’s resources has helped to further her personal and professional goals.
Through the difficult months, VCN staff particularly Executive Director Tracey Axelsson, supported Carrillo in moving forward with her dreams. With limited resources, Carrillo utilized VCN’s web|team services to create her own website to spread her vision.

From editing materials to providing input on a business plan, developing and updating website content, assisting with a crowd-funding campaign, and emotional support, Axelsson and VCN staff have strived to encourage Gloria in her work. She says, “The assistance of the volunteers and staff at VCN have been absolutely very supportive, I don’t think there is any place like this in the whole city.”

When asked the ways in which VCN helped in her mission, Gloria replies: How one could not be happy this organization’s breadth of empowerment. In my eyes, VCN truly represents the Canadian spirit. That the Canadian Government and sponsors should recognize that VCN truly works to empower spirit and minds… they are very supportive and they don’t hold back.”

Read Gloria’s full story here: https://www2.vcn.bc.ca/success-story-carrillo/
Learn more about Gloria’s work: http://pachamamahub.org/

VOLUNTEER, PAY DUES and/or DONATE TO VCN

As VCN approaches its 23rd year of operation, help to keep VCN’s open and inclusive program by donating what you can – including your time! We are continuing to seek volunteers who speak Aramaic, Farsi, Kurdish, or Arabic to help with the resettlement of thousands of refugees.

To volunteer, please fill out our online form: http://volunteer.vcn.bc.ca/apply/

Remember VCN counts on you to either pay your yearly membership ($25) and/or make a donation helps us to support the entire system. Please commit to keeping this valuable resource available into the future!

Please give: https://www2.vcn.bc.ca/get-involved/donate/