Contact Us

The Vancouver Community Network

The VCN office is closed. Please email [email protected] or call 778-724-0826 for support. After initial assistance by email or phone, scheduled home visits might be possible for VCN members.

Hours of operation:

Monday to Friday
10:00 am to 4:00 pm

Help desk:

VCN’s help line is 778-724-0826, but please consult the help pages before you call. Our resources are stretched and looking up the answer in the help pages¬†can often save you time.

Help desk hours of operation: Monday to Friday 10:00 am to 4:00 pm


[email protected]¬†for questions related to VCN services.

[email protected] for complaints regarding user infractions, or any other VCN hosted material that is offensive, or inappropriate. Copyright notices will be forwarded to the user linked to the alleged infringement.

To submit a copyright notice, please include the following information:

  • Your full name and address
  • Define the copyright material that is alleged to have been infringed
  • Define your interest or right to the copyright material
  • Site, page, or location of the copyright material
  • Infringement that is alleged
  • Date and time of the alleged infringement

Fax: 778-806-4979