News

Scheduled VCN network maintenance Wed June 1st 2016

On Wednesday, June 1, 2016, our Internet provider will be upgrading their network again. They will be continuing the work that was started on Wednesday, May 24, 2016. The upgrade should be completed before Wednesday, June 1, 2016 at 10am.

All VCN services will be affected but there should be no downtime.

If you have any issues please email help@vcn.bc.ca or call 778-724-0826 with the following information:

  1. The address of the site you were trying to visit.
  2. Go to Google and type “what’s my ip?” Provide the numbers above the words “Your public IP address”.
  3. Any error messages that appear or a description of what happened.

If the help desk is busy please leave a message with the information.