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Posts Categorized: News

VCN Help Desk Holiday Hours

The VCN Help Desk at 704-333 Terminal Ave will be closed on the following days: * Wednesday, December 25th * Thursday, December 26th * Wednesday, January 1st Additionally, the office suite door will be closed on these days and times. The VCN Help Desk will be open but please call 778-724-0826 ext 0 for assistance…. Read more »

Donate on GivingTuesday – Tues. Dec 3, 2013

Dear friends, This year, on Tuesday, December 3, 2013, we are proudly joining a call to action that will help make history. We are partners in GivingTuesday, a new national day dedicated to giving and volunteering. "The opening day of the giving season", this is a day when charities, non-profits, families, businesses, community centers, students,… Read more »

POP3 email retrieval issue resolved

On Monday, November 11, 2013 at 9am there was an attack on VCN's POP3/email retrieval system. This prevented people from connecting to the service. POP3 retrieval was restored on Tuesday, November 12, 2013 at 1pm. The email server was operational and no emails were lost. Secure POP3 and IMAP email retrieval were also operational. VCN… Read more »

VCN Announces new Executive Director

The Directors of the Vancouver Community Network (VCN) are very pleased to announce the appointment of Tracey Axelsson as Executive Director.  This is a new position created after a lengthy consultation process. We are confident that Tracey's involvement will help VCN to accomplish its mission; making the full benefits of the internet available for everyone…. Read more »

Text dial-up

Previously, text dial-up users could not use VCN's main dial-up numbers. This issue has been fixed and text dial-up users can now use any VCN dial-up numbers. However, we have found that some text users do not have text accounts. If your text account does not work please contact the VCN Help Desk at 778-724-0826… Read more »

Update: Dial-up maintenance Tues Sept 10 at 1pm

Update: The dial-up maintenance completed on Tuesday, September 10, 2013 at 2:30pm. There was a short downtime for the dial-up line, 604-638-1365. There was no downtime for 604-638-0189 and 604-638-0195 during the maintenance and all dial-up numbers are operational. On Tuesday, September 10, 2013 at 1pm, VCN will be maintaining our dial-up lines. If you… Read more »

Mailing list domain name renewed

On Thursday, July 18, 2013, the domain name,, expired and was renewed on the same day. VCN has taken steps to update contact information and create procedures to make sure all domain name's own by VCN do not expire in the future. The domain name,, is mainly used by mailing lists. No mailing… Read more »

CN Help Desk closed Mon May 20th

The VCN Help Desk at 704-333 Terminal Ave will be closed for Victoria Day on Monday, May 20th. The VCN Help Desk will re-open on Tuesday. May 21th at 10am.