VCN will be closed on Monday November 13th, 2017. VCN will open on Tuesday, November 14, 2017 at 10am.

Since Wednesday, November 8, 2017 at 8:30 PM users were not able to log in their mail accounts. The issue occurred because the email server was full. The email services were restored on Thursday, November 9, 2017 at noon.

VCN will be closed on Monday October 9th, 2017. VCN will open on Tuesday, October 10, 2017 at 10am.

VCN will be closed on Monday, September 4, 2017. VCN will open on Tuesday, September 5, 2017 at 10am.

VCN will be closed on Monday, August 7th, 2017. VCN will open on Tuesday, August 8th, 2017 at 10am.

VCN is closed on Monday July 3, 2017. VCN will open on Tuesday, July 4, 2017 at 10am.

http://www2.vcn.bc.ca and http://mail.vcn.bc.ca/ will now automatically redirect to a secure connection.

If you have any issues please email [email protected] with your operating system, browser, and a description about the issue.

The building where VCN’s servers are located will have an emergency scheduled power outage starting on Thursday, June 8, 2017 at 8pm to until Friday, June 9, 2017. We are unsure when power will be restored.

VCN will start powering down servers between 4pm and 6pm to prepare for the power outage.

All VCN services will be down during the power outage. Emails will be queued up on our email backup servers and will be delivered when service is restored on Friday, June 9, 2017.

When power is restored on Friday, June 9, 2017 in the morning, VCN will start to restore services. If you have any questions the VCN help desk will be operational at 778-724-0826 Monday to Friday from 10am to 4pm.

VCN will be closed on Monday, May 22, 2017. VCN will open on Tuesday, May 23, 2017.

Vancouver Community Network is recommending that you follow this guide to help make your version of Windows more secure towards new of viruses and malware.

How to check for updates on your windows computer follow these steps.

1. Click on the Start key in the bottom left of your screen or for windows 10 click the windows symbol.
2. Type in the search bar “Windows Update”.
3. Once the window opens click “Check for updates” and wait till this finishes to start updating.

For Windows XP and Windows 8 please use the links provided to update your computer.

Windows XP

http://www.microsoft.com/downloads/details.aspx?FamilyId=a1db143d-6ad2-4e7e-9e90-2a73316e1add

Windows 8 (32 bit)

http://www.microsoft.com/downloads/details.aspx?FamilyId=6e2de6b7-9e43-4b42-aca2-267f24210340

Windows 8 (64 bit)

http://www.microsoft.com/downloads/details.aspx?FamilyId=b08bb3f1-f156-4e61-8a68-077963bae8c0

After updating Windows

Windows XP and Windows 7

If you do not have Anti-Virus use this link to download Windows Security Essentials.

https://www.microsoft.com/en-ca/download/details.aspx?id=5201

Windows 8, 8.1, and 10 by default have Windows Defender enabled and updating automatically.