VCN will be closed on Monday, October 9, 2023. VCN will open on Tuesday, October 10, 2023, at 10am for support by email and phone. Please email [email protected] or leave a message at 778-724-0826.
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VCN closed Mon Oct 2, 2023
VCN will be closed on Monday, October 2, 2023. VCN will open on Tuesday, October 3, 2023, at 10am for support by email and phone. Please email [email protected] or leave a message at 778-724-0826.
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VCN email restored Sept 17th
On Sunday, September 17, 2023 at 6:30am email login service went down. Email login service was restored on Sunday, September 17, 2023 at 9am.
People would have been able to access the webmail site, webmail.vcn.bc.ca, but not be able to login. Email programs such as Outlook and Thunderbird would also not be able to login. Login and email service would have been restored after 9am.
If you still have issues please contact the VCN help desk at 778-724-0826 or send an email to [email protected] using another email address.
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VCN closed Mon Aug 7th
VCN will be closed on Monday, August 7, 2023. VCN will open on Tuesday, August 8th at 10am for support by phone and email. Please call 778-724-0826 or email [email protected] for assistance.
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VCN closed Mon July 3rd
VCN will be closed on Monday, July 3, 2023. VCN will open on Tuesday, July 4, 2023 at 10am for support by email and phone. Please email [email protected] and call 778-724-0826 for technical assistance.
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VCN closed May 22
VCN will be closed on Monday, May 22, 2023. VCN will open on Tuesday, May 23rd at 10am for support by email and phone.
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VCN closed Fri Apr 7th and Mon Apr 10th
VCN will be closed on Friday, April 7th and Monday, April 10th.
VCN will open on Tuesday, April 11th at 10am for support by phone and email. Please send an email to [email protected] or leave a voicemail at 778-724-0826.
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VCN closed on Mon, Dec 26th, Tues, Dec 27th, and Mon, Jan 2nd
VCN will be closed on Monday, December 26th and Tuesday, December 27th. We will be open from Wednesday, December 28th to Friday, December 30th 10am to 4pm for support by phone and email.
VCN will be closed on Monday, January 2nd and open on Tuesday, January 3rd at 10am.
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Email server issue fixed – Nov 28th
On Monday, November 28, 2022 the email server ran out of storage and people were unable to log into Squirrelmail/webmail. The issue was resolved on Monday, November 28th at 10:30am.
VCN is in the process of creating replacement server with additional storage for a long-term solution.
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VCN closed Fri Nov 11th
VCN will be closed on Friday, November 11, 2022. VCN will open on Monday, November 14, 2022 at 10am for support by email and phone.