Help Procedure VCN Dialup

Ubuntu 7-9 with Gnome PPP

  1. Click on Application -> Internet -> Gnome PPP
  2. A Gnome PPP message box will appear
  1. Click on setup button.
  2. Click on Detect button beside the device menu and wait till the pop up box disappears.
  3. Click on Close button.
  1. Back to Gnome PPP message box
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Type in your username in the username box
  2. Type in your password in the password box
  3. Check on Remember password box
  4. In the Phone number box, put the 10 digit number without hyphens
  5. Click Connect button
  1. Creating Dial-up Shortcut To the desktop
  1. Click on Application -> Internet
  2. Drag Gnome PPP to the desktop
  1. Next time you want to connect VCN
  1. Click on the GNOME PPP
  2. Make sure you have correct username, password and phone number
  3. Click Connect and you are good to go

Blog Procedure VCN Dialup

Ubuntu 7-9

  1. Click on System -> Administration -> Network
  2. A Network Setting box will appear
  1. Click on Modem connection button.
  2. Click on Properties button.
  1. A ppp0 Properties message box
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Check Enable this connection
  2. In the Phone number box, put the 10 digit number without hyphens
  3. Type in your username in the username box
  4. Type in your password in the password box
  5. Click on the Modem tab
  6. Select your Modem port
  7. Select Volume to Low
  8. Click on the Options tab
  9. Check “Set modem as default route to Internet”.
  10. Check “Use the Internet service provider nameservers”.
  11. Check “Retry if the connection breaks or fails to start”.
  12. Click Ok button
  13. Click Close button to exit
  1. Connecting to VCN dial-up service
  1. Click on System -> Administration -> Network
  2. Check the check box beside Modem connection to start connection.
  3. You will now hear the modem dialing if set up properly.
  4. After the modem’s sound stops, click close button to close window.
  5. Now you can start using Internet!
  1. Disconnecting to VCN dial-up service.
  1. Click on System -> Administration -> Network
  2. Uncheck the check box beside Modem connection to stop connection.
  3. Click close button to close window and you are now disconnected.

Help Procedure VCN Dialup

Mac OS X

Test

Help Procedure VCN Dialup

Mac OS 9.x

Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click on the apple menu -> control panels-> Remote Access.
  2. Where it says “Name”, enter your username. In the “Password” box, enter your password. Click on the “Save Password” box
  3. Next to “Number”, type in the 10-digit phone number for your type of user.
  4. In Type a name for the computer you are dialing, type ‘VCN’.
  5. Type in the 10-digit phone number for your type of user, and then click Next.
  6. Click on the “Options” button and then click on the “Redialing” tab. Configure your redial settings and make sure where it says “Redial”, says “Redial main number only”
  7. Click on the “Connection” tab and make sure that the “Use verbose logging” box is not checked.
  8. Under “Reminders”, please check “Flash icon in menu bar while connected” and “Disconnect if idle for 10 minutes”.
  9. Click on the “Protocol” tab and set “Use protocol” to PPP. Uncheck all four boxes.
  10. Click “OK”. Click on the box in the top-left hand corner to close Remote Access. You will now be asked to save the changes, click “Yes”.
  11. Now please go to the apple menu->control panels->TCP/IP
  12. Where is says “Connect via”, change it to PPP and where it says “Configure”, change it to “Using PPP server”. Now, where it says “Name server addr.” Type in 207.102.64.2 on the first row and 207.102.64.1 on the second row.
  13. On the right hand side of the window., you will see at least one box that says “Search domains”. Enter vcn.bc.ca in this box. If you see “Starting domain name” and “Ending domain name” please type in vcn.bc.ca as well.
  14. Now close the window by clicking on the box in the top-left hand corner of the window. You will now be asked to save the changes, click “Yes”.
  15. To connect to VCN, Click on the apple menu->control panels->Remote Access. Click connect

Help Procedure VCN Dialup

Mac OS 8.5 – 9

Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click on the apple menu -> control panels-> Remote Access.
  2. Where it says “Name”, enter your username. In the “Password” box, enter your password. Click on the “Save Password” box
  3. Next to “Number”, type in the 10-digit phone number for your type of user.
  4. In Type a name for the computer you are dialing, type ‘VCN’.
  5. Type in the 10-digit phone number for your type of user, and then click Next.
  6. Click on the “Options” button and then click on the ” Redialing ” tab. Configure your redial settings and make sure where it says “Redial”, says “Redial main number only”
  7. Click on the “Connection” tab and make sure that the “Use verbose logging” box is not checked.
  8. Under “<Reminders”, please check “Flash icon in menu bar while connected” and “Disconnect if idle for 10 minutes”.
  9. Click on the “Protocol” tab and set “Use protocol” to PPP. Uncheck all four boxes.
  10. Click “OK”. Click on the box in the top-left hand corner to close Remote Access. You will now be asked to save the changes, click “Yes”.
  11. Now please go to the apple menu->control panels->TCP/IP
  12. Where is says “Connect via”, change it to PPP and where it says “Configure”, change it to “Using PPP server”. Now, where it says “Name server addr.” Type in 207.102.64.2 on the first row and 207.102.64.1 on the second row.
  13. On the right hand side of the window., you will see at least one box that says “Search domains”. Enter vcn.bc.ca in this box. If you see “Starting domain name” and “Ending domain name” please type in vcn.bc.ca as well.
  14. Now close the window by clicking on the box in the top-left hand corner of the window. You will now be asked to save the changes, click “Yes”.
  15. To connect to VCN, Click on the apple menu->control panels->Remote Access. Click connect

Help Procedure VCN Dialup

Windows 7

Dial-up Phone Numbers
778-300-1879
604-638-0189
  1. Click the Start button.
  2. Then, click on Control Panel.
  3. Click Network and Internet then Network and Sharing Center.
  4. Click on the Set up a new connection or network option.
  5. Click on Connect to the Internet.
  6. Click Dial-up.
  7. Enter the VCN phone number as shown above (enter the Regular User number) to dial for your Dial-up connection in the Dial-up phone number field.
  8. In the User name field, type in your VCN username that you have registered with.
  9. In the Password field, type in your password.
  10. Check the Remember this password option if you want the password automatically saved when you connect.  If you do not check this option, you will have to manually enter your password every time you connect to VCN.
  11. For the Connection name type in VCN.
  12. Make sure that  Allow other people to use this connection is not checked.
  13. Click on the Connect button. Your computer will attempt to connect to VCN.
  1. If the connection is successful you will see the You are connected to the Internet window. Click on Close.
  2. If you see The Internet connectivity test was unsuccessful make sure the previous settings are correct. If you need assistance click on Diagnose the problem and call the help desk.
  1. If you see the  Select a location for the ‘VCN’ network window. Click on Public location and then click on Close.
  2. To use your Internet connection next time, click on the Start button, click on Connect To, and then click on Connect to a network.
  3. Select the VCN dial-up connection and click on Connect.

Help Procedure VCN Dialup

Windows Vista

Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click the Start button, and click on Connect To.
  2. The Connect to a network  window will appear.
  3. Click on the Set up a connection or network link to continue. It is on the bottom left corner of the window.
  4. On the next page click on  Set up a dial-up connection  and click Next.
  5. For the Dial-up phone number, type in the 10-digit phone number for your type of user.
  6. Now enter your VCN username and password.
  7. If you want the computer to remember your password check Remember this password.
  8. For the Connection name type in VCN.
  9. Make sure that  Allow other people to use this connection is not checked.
  10. Click on the Connect button. Your computer will attempt to connect to VCN.
  1. If the connection is successful you will see the You are connected to the Internet window. Click on Close.
  2. If you see The Internet connectivity test was unsuccessful make sure the previous settings are correct. If you need assistance click on Diagnose the problem and call the help desk.
  1. If you see the  Select a location for the ‘VCN’ network window. Click on Public location and then click on Close.
  2. To use your Internet connection next time, click on the Start button, click on Connect To, and then click on Connect to a network.
  3. Select the VCN dial-up connection and click on Connect.

Help Procedure VCN Dialup

Windows XP

Windows XP

  1. Click the Start button, and select Programs, Accessories, Communications, New Connection Wizard.
  2. A wizard will appear.
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click Next to continue. A list of items will appear. Select Connect to the Internet. Click Next.
  2. On the next page select Set up my connection manually and click Next.
  3. On the next page select Connect using a dial-up modem and click Next.
  4. Type VCN for your ISP Name. Click Next. Type in your 10-digit phone number for your type of user.
  5. Now enter your VCN username and password and uncheck all three options. Click Next.
  6. Check the Add a shortcut to this connection to my desktop box. Click Finish.
  7. Double-click the VCN  icon in the desktop area, and the Connect VCNwindow will appear. Click the Properties button.
  8. Select the Options tab and set the redial attempts and idle time. Uncheck theRedial if line is dropped box. Click OK. Click Cancel and exit.
  1. To use your Internet connection next time, go to the Desktop and double-click the VCNicon.
  1. Click Dial.

Help Procedure VCN Dialup

Windows 2000

  1. Right-button click on My Network Places and select Properties.
  2. Double-click on Make New Connection.
  3. A wizard will appear
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click Next to continue. A list of items will appear. Select Dial-up to the Internet<. Click Next.
  2. On the next page, select I want to setup my connection manually. ClickNext.
  3. On the next page, select connect through a modem. Click Next.
  4. Uncheck the use area code and dialing rules. Enter the 10-digit phone number for your type of user. Click Next.
  5. Now enter your username and password and click Next. Type “VCN ” for the connection name and click Next.
  6. You may be asked if you wish to setup your email account. Select No if you are not using Outlook Express as your email client. Click Next. You are now done. Uncheck the “connect to the Internet immediately” box and click Finish.
  7. Double-click on the VCN icon in the network and dial-up connections window, and click on the Properties button.
  8. Now select the Options tab and set your redial attempts and idle time. Click on the prompt for phone number box. When you’re done, click  OK.
  1. In the Network and dial up connections window, right-button click VCN<.
  1. Click Create Shortcut.
  2. Click Yes.
  1. To use your Internet Connection, go to your desktop and double click on VCN.
  1. Click Dial.

Help Procedure VCN Dialup

Windows 95/98/ME

  1. Double-click My Computer on your desktop.
  2. Double-click Dial-up Networking. (In Windows ME, this is a link on the left side)
  3. Double-click Make New Connection.
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. In Type a name for the computer you are dialing, type ‘VCN’.
  2. Type in the 10-digit phone number for your type of user, and then click Next.
  3. Click Finish.
  4. To place the shortcut on your desktop, go to the ‘Dial-up Networking’ window and right-button click VCN.
  1. Click Create Shortcut.
  2. Click Yes.
  1. To use your Dial-up Networking connection, go to your desktop and left-button click VCN.
  1. Type your VCN user name and password into User Name and Password
  2. Click Save Password check box.
  3. Click Connect.