Free Internet Access via Dial-Up

VCN is planning to offer cost-effective high speed Internet service to replace dial-up. Dial-up modems will not work with the high speed Internet service. VCN may retire the dial-up service in 2021 but this has not been decided yet.

VCN allows users in the Greater Vancouver area to connect to the Internet using a 56K modem. People calling outside the Greater Vancouver area might have long distance charges. For help on setting up your computer to dial up to the internet, consult the Setting Up Dialup section of the help pages.

VCN Dial-up phone number: 604-638-0189

Dialup Sessions are limited to 6 hours minutes at a time. After 6 hours, you will be disconnected to allow others to connect. You can always re-connect to start a new dialup session. If you are experiencing connection problems, please consult Connection Problems help pages. For password problems, please consult Password Problems help pages.