Free Internet Access via Dial-Up

VCN is planning to offer cost-effective high speed Internet service to replace dial-up. Dial-up modems will not work with the high speed Internet service. VCN may retire the dial-up service in 2021 but this has not been decided yet.

VCN allows users in the Greater Vancouver area to connect to the Internet using a 56K modem using PPP. People calling outside the Greater Vancouver area might have long distance charges.

For help on setting up your computer to dial up to the Internet, consult the Setting Up Dialup section of the help pages.

VCN Dial-up phone number: 778-300-1879 or 604-638-0189

If you are experiencing connection problems, please consult Connection Problems help pages.
For password problems, please consult Password Problems help pages. Your VCN email password might not be the same as your VCN dial-up password. You may email [email protected] to ask VCN to synchronize your dial-up password with your VCN email password.