VCN allows users in the Metro Vancouver area to connect to the Internet using a dial-up modem over a landline phone service from Telus. People calling outside the Metro Vancouver area will have long distance charges. Dial-up is very slow compared to high-speed Internet. Web pages may take minutes to load.
Requirements
- Landline phone service from Telus
- Dial-up modem
- Activated VCN dial-up account
For help on setting up your computer to dial up to the Internet, consult the Setting Up Dialup section of the help pages.
VCN Dial-up phone number: 778-300-1879 or 604-638-0189
If you are experiencing connection problems, please consult Connection Problems help pages.
For password problems, please consult Password Problems help pages. Your VCN email password might not be the same as your VCN dial-up password. You may email [email protected] to ask VCN to synchronize your dial-up password with your VCN email password.