Managing an Account
How to open an Account
There are two steps to fully activate a VCN Account.
- Complete the online application form. This step is only to create the dial up, email and web space.
- Verify your account by showing ID in person or mailing a cheque. Verifying the account enables the dial up and sending email.
**Please note: using VCN services other than Dial up Internet, Email or Web spaces may require you to create separate accounts. Phone our Technical Help Desk for details on other services. 778-724-0826
To start your registration go to our Sign Up page.
Fill out the necessary contact information and choose a login name and password.
**Note the login name must be between 3 and 8 characters, must start with a letter, and must be lowercase.
**Also the password must be between 6 and 8 characters and must have at least 1 number.
How to Cancel Your Account
To cancel or delete a VCN account, please complete the following form or send an email using their VCN email account to email@example.com requesting a cancellation. You will receive a confirmation email to confirm the cancellation of your account.