VCN is closed on Monday, May 19th and will open on Tuesday, May 20th for support by phone at 778-724-0826 and email at [email protected].

Update: Email and web sites were restored on May 9th at 11:30pm.

On May, 9th at 5pm, VCN’s data centre hosting email and some web sites had a power outage. The power outage will last until Saturday morning. VCN will restore services as soon as possible. Please do not leave a voicemail or email about this. Further updates will be posted here.

VCN will be closed on Friday, April 18th and Monday, April 21st. VCN will be open on Tuesday, April 22nd at 10am. Please call 778-724-0826 to leave a message or email [email protected].

Mon Apr 14th, 2025 at 6pm
Email and web sites should all be online. Please email [email protected] or call the help desk at 778-724-0826 to report any issues.

Sat Apr 12th, 2025
VCN’s email, mailing list, and some web site servers are currently down due to a hardware issue. VCN is working to restore service as soon as possible. Any updates will be posted here. Please avoid calling or emailing the help desk for this issue.

Dial-up and some web sites are currently up and running.

VCN is closed on Monday, February 17th. VCN will be open Tuesday, February 18th at 10am for support by phone at 778-724-0826 and email at [email protected].

VCN will have reduced hours from Monday, Dec 23rd to Friday, Jan 3rd.

VCN will be closed on Dec 25th, Dec 26th, and Jan 1st.

VCN will return to normal hours on Monday, Jan 6th at 10am.

Please email [email protected] or leave a message at 778-724-0826. Replies may take longer than normal.

VCN will be closed on Monday, Nov 11th, 2024 and will open on Tues, Nov 12th, 2024, at 10am for support by phone at 778-724-0826 and email at [email protected].

VCN will be closed on Monday, Sept 2nd, 2024 and will open on Tues, Sept 3rd, 2024, at 10am for support by phone at 778-724-0826 and email at [email protected].

VCN will be closed on August 5th and will open August 6th at 10am for support by phone at 778-724-0826 and email at [email protected].

VCN will be closed on Monday, July 1st and will be open on Tuesday, July 2nd at 10am for support by phone and email. Please leave a message at 778-724-0826 or send an email to [email protected]