Use the table below to update your client with the correct information.
For the step by step instructions you may reference the other instruction under this page: https://www2.vcn.bc.ca/help/email/
Basic-Information
| Full Name or Display Name | Your name |
| User Name or Account Name | Your VCN email address without the @vcn.bc.ca |
| Email Address | Your full email address |
| Password | Password for your Email account |
Server-Configuration
| Incoming Mail (IMAP) Server | mail.vcn.bc.ca IMAP Port: 143 SSL Port: 993 STARTTLS Port:143 |
| Incoming Mail (POP3) Server | mail.vcn.bc.ca POP Port:110 SSL Port:995 STARTTLS Port:110 |
| Outgoing Mail (SMTP) Server | out.vcn.bc.ca STARTTLS Port:587 Authentication and encryption is required. * Requires account activation. See below. |
* Using the Outgoing Mail Server ‘out.vcn.bc.ca’ first requires registering for access HERE or by calling the help desk at 778-724-0826. If you leave a voicemail please include the following:
- VCN email address
- Your full name
- Phone number or another way to contact you
- Mention that you would like to activate your account to send out emails.