QUESTION
Where can I refer users if I am unable to assist them?
ANSWER
- See the software/manufacturer’s help manual
- See the software/manufacturer’s online support
- free online sources of information
- online discussion groups
- buy-sell groups
- the person who sold/gave them their computer
- yellow pages
- computer books at library
- computer courses at educational institutions
- Free Geek
A non-profit community organization that provide low-cost and no-cost computer technology and training . For more information please go to http://www.freegeekvancouver.org/.