To view or change your VCN account information please send a request to VCN’s privacy officer by using the following methods:
- Email [email protected]
- Mail 280 – 111 West Hastings St. Vancouver, BC, V6B 1H4
- Fax 1-855-299-0647
VCN will need to verify that you are the account’s owner.
Individuals can provide their birthday and keyword. The volunteer would verify your identity and send your request to [email protected].
For organizations, the authorized person of the organization must send us a signed letter on the group’s letterhead stating:
- The full name of the group and their VCN login id
- They are the authorized group contact for their VCN account
- Their request
- A phone number where they can be reached to establish their identity