VCN help desk moving and alternative help desk phone number

Greetings VCN members,

The VCN help desk will be moving to 333 Terminal Avenue between Thursday, April 26th and Monday, April 30th. During this time the help desk phone number, 604-257-3811, will be temporarily disconnected so it can be moved to the new office. An alternative number to reach the VCN help desk is 778-724-0826 (778-724-0-VCN). Both 604-257-3811 and 778-724-0826 will be active after the phone lines have been moved.

During the move the VCN help desk will still offer support via email and phone. Please expect response delays between Thursday, April 26th and Monday, May 7th as we setup the new office. Until the new office is open to the public, in-person support will continue to be by appointment only. An appointment can be scheduled at 778-724-0826.

Cash and cheque donations should be made at 280 – 111 West Hastings St. Please call 604-257-3804 to make sure someone is available to take your donation or drop by Monday to Friday between 10am and 3pm.

All other VCN services will remain fully operational during this time and are not affected by the move.

Thank you for your patience.