During the planned power maintenance on Friday, June 15th, 2012, the emergency backup power failed to keep VCN's server operational. As a result, all servers lost power during the maintenance. Due to a faulty battery, VCN's main server was unable to startup automatically after the power failure and required maintenance.
Dial-up and web sites were operational on Monday, June 15th, 2012 at 11pm. Other services such as email were resolved in the early afternoon.
A planned server maintenance to replace the faulty battery will happen on Wednesday, June 20th, 2012 between 10am and noon. There will be a short 10 minute downtime between this time.