Email Help Procedure

Mozilla Thunderbird

Posted June 20, 2014 by VCN.
  1. Open “Mozila Thunderbird” and select Email:step_1
  2. Enter the following:
    • Name (the name that will appear on e-mails sent)
    • E-mail address
    • Password
  3. Press “Continue” button when finished:step_3
  4. Select POP3 (keep mail on your computer):
    step_4
  5. Click on the “Manual config” button:
    step_5
  6. Look at Incoming Server settings and check that these values have been configured automatically. Otherwise, type in the following:
    • Incoming: POP3
    • Server hostname: mail.vcn.bc.ca
    • Port: 110
    • SSL: STARTTLS
    • Authentication: Normal password
    • Username: Your VCN email address without the @vcn.bc.ca
  7. Look at Outgoing Server settings (SMTP) and input the information below. (Using VCN’s outgoing server requires you to register in advance):
    • Server hostname: out.vcn.bc.ca
    • Port: 587
    • SSL: STARTTLS
    • Authentication: Normal password
    • Username: Your VCN email address without the @vcn.bc.castep_8.1
  8. When you use VCN’s dial up connection:
    • Server hostname: mail.vcn.bc.ca
    • Port: 25
    • Select No Authentication
  9. If you are using another ISP please use their guide.