VCN uses encryption for its email servers but they were not affected by Heartbleed.
VCN does not have encryption on its public web sites so they were not affected. VCN is planning to implement encryption within the next month.
Here is list of common web sites that were affected by the Heartbleed bug. http://mashable.com/2014/04/09/heartbleed-bug-websites-affected/.
To see if other web sites are affected please use this tool, https://lastpass.com/heartbleed/.
For extra security you may want to update your VCN password. To change your VCN password please follow these steps:
1) Go to https://www2.vcn.bc.ca/ and login at the top right corner.
2) Click on “Options”.
3) Click on “Change Password”.
4) Enter your current password and enter your new password twice. The new password should have at least 8 characters with a combination of numbers and letters.
5) Click on “Change Password”.
Your new password will work immediately for email but it will change after 6pm for dial-up access.
You can also call the VCN Help Desk at 778-724-0826 extension 0 to change your password. Please have your VCN user name and security information ready.