Hardware power failure July 1st – Services restored on July 2nd

On Wednesday, July 1st, 2015 at 4pm, a hardware failure caused some VCN servers to lose power. On the same day, an unrelated power failure occurred at VCN’s office which caused monitoring and request tracking systems to go down.

On Thursday, July 2nd, 2015 at 11am the hardware was replaced and all VCN services were operational.