News

Email issues related to the weekend power outage

Between Friday, June 15th 11PM and Monday, June 18th 10AM, an old email backup server was retrieving emails while the main email server was down.

The backup server had some old emails so people would have received these old emails along with any new emails that was sent during the weekend.

VCN will be restoring emails sent between Friday, June 15th 11PM and Monday, June 18th 10AM. If you require any urgent emails please email help@vcn.bc.ca with your VCN user name and the subject "Restore weekend emails".

If you forward your emails then your messages do not need to be restore because they would have been forwarded automatically.