PROBLEM DESCRIPTION
Dial up access encounters 680 error – There is no dial tone.
CAUSE OF ISSUE
- A telephone or device is using the line
- Modem cables or phone line not properly connected to ports or phone outlet
- Faulty modem
- Faulty cables or phone line
SOLUTION
- Check the telephone and make sure that it has a dial tone
- Ensure that your phone line is connected to a phone outlet and to the correct port on your modem, usually Line or Line In
- Make sure there are no other device that is using the line