On Wednesday, March 18th at 1am the dial-up authentication server had a hardware failure. The backup authentication server was unable to properly authenticate people because of a software error. The backup authentication server was fixed on Wednesday, March 18th around midnight. If you have any questions or additional issues please call 778-724-0826 extension 0 for assistance. Please note that we have a higher than normal call volume. We are sorry for the inconvenience.
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Dial-up authentication resolved
Posted March 19, 2015 by .