This is a guide to check for blocked email address or to understand what spam-filters are and how they work.
Step 1: Log into your email account at vcn.bc.ca
Step 2: Click on Options at the top.
Step 3: Click on the bottom-right corner option called “Spam-Filters”
Step 4: Find the Email Address concerned to you under “Personal Allow/Deny Options”. There should be a type beside it. There are basically two options for you as below.
Blacklist: This option blocks the sender from sending any emails to you.
Whitelist: This Option allows the sender to send emails to you