Sign Up »Email Sign Up for Individuals

Please fill out the information below as accurately as possible. Account requests without a full legal name (on government-issued ID) and address will not be processed.

Legal First and Last Name*:

Phone Number (Day)*:

Account Information Section

Enter a login id between 3 and 8 characters long. The first character must be a letter but the rest may be either letters or numbers. No UPPER CASE letters or punctuation is allowed. Remember, your login id is the first part of your e-mail address so make sure you choose wisely. (ie.

Choose a password between 6 and 8 characters long. It must have at least one letter and one number. Remember passwords are CASE SENSITIVE, so if you enter your password in UPPER CASE letters you must also enter UPPER CASE letters at login time.


Password Problem Section

It is a good idea, for security reasons, to change your password regularly. But, if you ever forget your password, the following information will allow us to verify your identity over the phone and reset your password to the one you choose above. Your keyword should be something that you will not forget such as your mothers maiden name or birthdate.

Birthdate (mm/dd/yy)*:

Current email address, mothers maiden name, or another keyword*:

Dial-up Internet fields
These fields are optional for email service.
Address Line 1*:

Address Line 2:



Postal Code:


By submitting your registration information, you indicate that you have read and understood the VCN User Agreement and accept its terms for use of VCN. You also agree to receive occasional messages about your account and VCN.

How to Activate Dial-up and Email

For security reasons, VCN requires identification from individuals and non-profit groups requesting privileges to send email or requesting dial-up access. VCN accepts the following types of identification:

  • BC ID card
  • Drivers License
  • Citizenship or Passport
  • Cheque in your name
  • Care Card or Utility Bill, plus other picture ID

You’ll need to do one of the following:

  • Come down to our offices with your ID.
  • Mail in a cheque with your name on it and include your user name (You can VOID the cheque if you do not wish to make a donation.)
  • Send a friend down to our offices with your ID and your user name.

The above information is for our records only. It will not be given out for any reason. Please read our VCN Privacy Policy

All the fields marked with * are considered mandatory.