Sign Up »Email Sign Up for Individuals

Please fill out the information below as accurately as possible. Account requests without a full legal name (on government-issued ID) and address will not be processed.


Account Information Section

Password Problem Section

It is a good idea, for security reasons, to change your password regularly. But, if you ever forget your password, the following information will allow us to verify your identity over the phone and reset your password to the one you choose above. Your keyword should be something that you will not forget such as your mothers maiden name or birthdate.

Dial-up Internet fields
These fields are optional for email service.







By submitting your registration information, you indicate that you have read and understood the VCN User Agreement and accept its terms for use of VCN. You also agree to receive occasional messages about your account and VCN.

How to Activate Dial-up and Email

For security reasons, VCN requires identification from individuals and non-profit groups requesting privileges to send email or requesting dial-up access. VCN accepts the following types of identification:

  • BC ID card
  • Drivers License
  • Citizenship or Passport
  • Cheque in your name
  • Care Card or Utility Bill, plus other picture ID

You’ll need to do one of the following:

  • Come down to our offices with your ID.
  • Mail in a cheque with your name on it and include your user name (You can VOID the cheque if you do not wish to make a donation.)
  • Send a friend down to our offices with your ID and your user name.


The above information is for our records only. It will not be given out for any reason. Please read our VCN Privacy Policy

All the fields marked with * are considered mandatory.