Help Procedure VCN Dialup

Windows 7

Dial-up Phone Numbers
778-300-1879
604-638-0189
  1. Click the Start button.
  2. Then, click on Control Panel.
  3. Click Network and Internet then Network and Sharing Center.
  4. Click on the Set up a new connection or network option.
  5. Click on Connect to the Internet.
  6. Click Dial-up.
  7. Enter the VCN phone number as shown above (enter the Regular User number) to dial for your Dial-up connection in the Dial-up phone number field.
  8. In the User name field, type in your VCN username that you have registered with.
  9. In the Password field, type in your password.
  10. Check the Remember this password option if you want the password automatically saved when you connect.  If you do not check this option, you will have to manually enter your password every time you connect to VCN.
  11. For the Connection name type in VCN.
  12. Make sure that  Allow other people to use this connection is not checked.
  13. Click on the Connect button. Your computer will attempt to connect to VCN.
  1. If the connection is successful you will see the You are connected to the Internet window. Click on Close.
  2. If you see The Internet connectivity test was unsuccessful make sure the previous settings are correct. If you need assistance click on Diagnose the problem and call the help desk.
  1. If you see the  Select a location for the ‘VCN’ network window. Click on Public location and then click on Close.
  2. To use your Internet connection next time, click on the Start button, click on Connect To, and then click on Connect to a network.
  3. Select the VCN dial-up connection and click on Connect.

Help Procedure VCN Dialup

Windows Vista

Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click the Start button, and click on Connect To.
  2. The Connect to a network  window will appear.
  3. Click on the Set up a connection or network link to continue. It is on the bottom left corner of the window.
  4. On the next page click on  Set up a dial-up connection  and click Next.
  5. For the Dial-up phone number, type in the 10-digit phone number for your type of user.
  6. Now enter your VCN username and password.
  7. If you want the computer to remember your password check Remember this password.
  8. For the Connection name type in VCN.
  9. Make sure that  Allow other people to use this connection is not checked.
  10. Click on the Connect button. Your computer will attempt to connect to VCN.
  1. If the connection is successful you will see the You are connected to the Internet window. Click on Close.
  2. If you see The Internet connectivity test was unsuccessful make sure the previous settings are correct. If you need assistance click on Diagnose the problem and call the help desk.
  1. If you see the  Select a location for the ‘VCN’ network window. Click on Public location and then click on Close.
  2. To use your Internet connection next time, click on the Start button, click on Connect To, and then click on Connect to a network.
  3. Select the VCN dial-up connection and click on Connect.

Help Procedure VCN Dialup

Windows XP

Windows XP

  1. Click the Start button, and select Programs, Accessories, Communications, New Connection Wizard.
  2. A wizard will appear.
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click Next to continue. A list of items will appear. Select Connect to the Internet. Click Next.
  2. On the next page select Set up my connection manually and click Next.
  3. On the next page select Connect using a dial-up modem and click Next.
  4. Type VCN for your ISP Name. Click Next. Type in your 10-digit phone number for your type of user.
  5. Now enter your VCN username and password and uncheck all three options. Click Next.
  6. Check the Add a shortcut to this connection to my desktop box. Click Finish.
  7. Double-click the VCN  icon in the desktop area, and the Connect VCNwindow will appear. Click the Properties button.
  8. Select the Options tab and set the redial attempts and idle time. Uncheck theRedial if line is dropped box. Click OK. Click Cancel and exit.
  1. To use your Internet connection next time, go to the Desktop and double-click the VCNicon.
  1. Click Dial.

Help Procedure VCN Dialup

Windows 2000

  1. Right-button click on My Network Places and select Properties.
  2. Double-click on Make New Connection.
  3. A wizard will appear
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click Next to continue. A list of items will appear. Select Dial-up to the Internet<. Click Next.
  2. On the next page, select I want to setup my connection manually. ClickNext.
  3. On the next page, select connect through a modem. Click Next.
  4. Uncheck the use area code and dialing rules. Enter the 10-digit phone number for your type of user. Click Next.
  5. Now enter your username and password and click Next. Type “VCN ” for the connection name and click Next.
  6. You may be asked if you wish to setup your email account. Select No if you are not using Outlook Express as your email client. Click Next. You are now done. Uncheck the “connect to the Internet immediately” box and click Finish.
  7. Double-click on the VCN icon in the network and dial-up connections window, and click on the Properties button.
  8. Now select the Options tab and set your redial attempts and idle time. Click on the prompt for phone number box. When you’re done, click  OK.
  1. In the Network and dial up connections window, right-button click VCN<.
  1. Click Create Shortcut.
  2. Click Yes.
  1. To use your Internet Connection, go to your desktop and double click on VCN.
  1. Click Dial.

Help Procedure VCN Dialup

Windows 95/98/ME

  1. Double-click My Computer on your desktop.
  2. Double-click Dial-up Networking. (In Windows ME, this is a link on the left side)
  3. Double-click Make New Connection.
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. In Type a name for the computer you are dialing, type ‘VCN’.
  2. Type in the 10-digit phone number for your type of user, and then click Next.
  3. Click Finish.
  4. To place the shortcut on your desktop, go to the ‘Dial-up Networking’ window and right-button click VCN.
  1. Click Create Shortcut.
  2. Click Yes.
  1. To use your Dial-up Networking connection, go to your desktop and left-button click VCN.
  1. Type your VCN user name and password into User Name and Password
  2. Click Save Password check box.
  3. Click Connect.

Procedure VCN Dialup

Configuring Windows 2000

  1. Right-button click on My Network Places and select Properties.
  2. Double-click on Make New Connection.
  3. A wizard will appear
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. Click Next to continue. A list of items will appear. Select Dial-up to the Internet<. Click Next.
  2. On the next page, select I want to setup my connection manually. Click Next.
  3. On the next page, select connect through a modem. Click Next.
  4. Uncheck the use area code and dialing rules. Enter the 10-digit phone number for your type of user. Click Next.
  5. Now enter your username and password and click Next. Type “VCN ” for the connection name and click Next.
  6. You may be asked if you wish to setup your email account. Select No if you are not using Outlook Express as your email client. Click Next. You are now done. Uncheck the “connect to the Internet immediately” box and click Finish.
  7. Double-click on the VCN icon in the network and dial-up connections window, and click on the Properties button.
  8. Now select the Options tab and set your redial attempts and idle time. Click on the prompt for phone number box. When you’re done, click  OK.
  1. In the Network and dial up connections window, right-button click VCN<.
  1. Click Create Shortcut.
  2. Click Yes.
  1. To use your Internet Connection, go to your desktop and double click on VCN.
  1. Click Dial.

Procedure VCN Dialup

Configuring Windows 95/98/ME

  1. Double-click My Computer on your desktop.
  2. Double-click Dial-up Networking. (In Windows ME, this is a link on the left side)
  3. Double-click Make New Connection.
Type of User Phone Number
Regular User 604-638-0189
Community Group 604-638-0195
Alternate Number 604-638-1365
  1. In Type a name for the computer you are dialing, type ’VCN’.
  2. Type in the 10-digit phone number for your type of user, and then click Next.
  3. Click Finish.
  4. To place the shortcut on your desktop, go to the ‘Dial-up Networking’ window and right-button click VCN.
  1. Click Create Shortcut.
  2. Click Yes.
  1. To use your Dial-up Networking connection, go to your desktop and left-button click VCN.
  1. Type your VCN user name and password into User Name and Password.
  2. Click Save Password check box.
  3. Click Connect.

Events

How to manage your disk space at VCN

  1. From our homepage (http://www.vcn.bc.ca), click on Mail Login.
  2. Sign in with Login and Password.
  3. Next, please click on Login.

Deleting Your E-mail Mail By Mail:

  1. Check on the left-hand side for the e-mails that you want to select.
  2. Next to Transform Selected Messages, click on Delete.

Deleting More Than One E-mail At A Time:

  1. Click on Select All near the bottom of the page.
  2. Next to Transform Selected Messages, click on Delete.