Here are the instructions for Outlook 2010 in case you were interested to know.

  1. Start Outlook 2010:
    ol_2010_1
  2. Open Account Setup wizard:

    2.1 If it’s your first email account (first time open):

    • When prompted to configure an email account, click Next:ol_2010_3
    • To add an email account, click Yes, and then click Next.

    2.2 If you want to add additional email account:

    • Go to File tab:ol_2010_2
    • Click on Add account:ol_2010_4
  3. Near the bottom, select the button that says, “Manually configure server settings or additional server types”, and press on Next button:ol_2010_5
  4. Select the first option “Internet E-mail” and press on Next button:ol_2010_6
  5. For the part where it says to type your User Information, please type:
    • Your Name, which you would like to use to identify yourself.
    • Also, type your e-mail address, which for example, can be yourname@vcn.bc.ca
    • ol_2010_7_1

  6. For the part where it says to type your Logon Information, please type your username (without the @vcn.bc.ca); please type also your password:ol_2010_7 _2
  7. For the part where it says to type in your Server Information:

    7.1. When you use VCN outgoing server (You need to register in advance):

    • Please type your Incoming mail server (POP3): mail.vcn.bc.ca
    • Your Outgoing mail server (SMTP): out.vcn.bc.caol_2010_7_3
    • Press on More Settings button:
    • Go to Advanced tab, and change the configurations as following:

      – Incoming server (POP3): 110
      – Check “The server requires a secure connection (SSL)” check-box

      – Outgoing server (SMTP): 587
      – Check “The server requires a secure connection (SSL)” check-box

    • Press on Ok button.
    • ol_2010_8

    7.2. When you use VCN dial up connection:

    • field enter mail.vcn.bc.ca
    • select No Authentication


    7.3. When you use Other Internet Service Provider (ex. Shaw, Telus,..):

    • For Shaw, it is mail.shaw.ca
    • Similarly, with Telus, it is smtp.telus.net
    • Please follow the each Outgoing mail server guide of ISP
    • Note: However, if you are using other Internet providers, your SMTP may be different.

  8. After you are done filling out the User Information, Logon Information, and Server Information, click on More Settings:ol_2010_7_4
  9. Click on the Outgoing Server tab.
  10. Check the box My outgoing server (SMTP) requires authentication. Click on the radio button, Use same settings as my incoming mail server:ol_2003_7
  11. Click OK once you are done with Outgoing Server tab.
  12. Click Next:ol_2010_10
  13. Click Finish:ol_2010_11