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VCN help desk moving and alternative help desk phone number

By Chris C - 4/26/2012
Greetings VCN members, The VCN help desk will be moving to 333 Terminal Avenue between Thursday, April 26th and Monday, April 30th. During this time the help desk phone number, 604-257-3811, will be temporarily disconnected so it can be moved to the new office. An alternative number to reach the VCN help desk is 778-724-0826 (778-724-0-VCN). Both 604-257-3811 and 778-724-0826 will be active after the phone lines have been moved. During the move the VCN help desk will still offer support via email and phone. Please expect response delays between Thursday, April 26th and Monday, May 7th as we setup the new office. Until the new office is open to the public, in-person support will continue to be by appointment only. An appointment can be scheduled at 778-724-0826. Cash and cheque donations should be made at 280 - 111 West Hastings St. Please call 604-257-3804 to make sure someone is available to take your donation or drop by Monday to Friday between 10am and 3pm. All other VCN services will remain fully operational during this time and are not affected by the move. Thank you for your patience.

Save CAP

By Chris C - 4/11/2012
On Good Friday, April 6th, VCN and all other Community Access Program (CAP) networks across Canada received word that the Federal Government has decided to cease its funding of CAP. They have determined that they have "successfully met their objective to bring computer and Internet technologies to Canadians across the country", and have decided that this program was not a priority while trying to balance the budget. While the letter indicated that the CAP Youth Internship (CAP YI) program will remain funded, it is still unclear how this will happen without federally funding CAP sites. VCN and other CAP network administrators across Canada are hoping that CAP funding will be reinstated over the coming weeks, but given the current political climate we need your help to make that happen! Some of the other CAP networks have launched websites to aid our endeavours, which you may be interested in visiting and/or contributing towards. Please visit the following website to find out more about how you can help save CAP. The Nova Scotia CAP Association has begun an information and advocacy website to save CAP: http://www.savecap.ca/ The Pacific Coast Network Association has begun a survey to gather feedback from CAP users about why CAP is still very much needed, which will then be used to advocate for the funding to be re-instated: http://forms.pcna.ca/email.htm

There's Still Time to STOP Bill C-30: A public forum on internet surveillance and your privacy

By Chris C - 3/15/2012
Greetings members! The Vancouver Community Network would like invite you to a free event at which VCN President, Jim Sayre, will be speaking next week. Please join us to learn how Bill C-30 is a violation of our privacy and measures we can all take to stop it in its tracks! --- :: There's Still Time to STOP Bill C-30 :: A public forum on internet surveillance and your privacy. WHEN: Wednesday, March 21 2012 at 7pm WHERE: W2 @ The Woodwards Building (111 Hasting Street West) Moderated by Libby Davies, with special guests: * Jasbir Sandhu (NDP Public Safety Critic) * Lindsey Pinto (Open Media) * Jim Sayre (Vancouver Community Network) * Michael Vonn (BC Civil Liberties Association) Find out how the Conservatives' Bill C-30 violates our privacy and what YOU can do to STOP IT.

Network Maintenance Tuesday, March 20th 7am-8am

By Chris C - 3/15/2012
Telus will be working on the Vancouver Public Library's network connection, where the main VCN servers are located. The maintenance will occur on Tuesday, March 20th, 2012 between 7am and 8am. As a consequence, users will not be able to connect to the Internet and outside users will not be able to access any websites hosted by the VCN. Also, incoming mail and news from the Internet will be interrupted for the time period; they will be queued on neighbouring servers until the network connection comes back up. We apologize for the service disruption.

Network Maintenance Friday, March 9th 7am-8am

By Chris C - 3/1/2012
Telus will be working on the Vancouver Public Library's network connection, where the main VCN servers are located. The maintenance will occur on Friday, March 9th, 2012 between 7am and 8am. As a consequence, users will not be able to connect to the Internet and outside users will not be able to access any websites hosted by the VCN. Also, incoming mail and news from the Internet will be interrupted for the time period; they will be queued on neighbouring servers until the network connection comes back up. We apologize for the service disruption.

Notice about power blackout affecting VCN services on Feb 11-12

By Chris C - 2/10/2012
We have received word that the Vancouver Public Library, where the main VCN servers are located, will have its electricity turned off for annual maintenance. The blackout will occur between 7PM Saturday, February 11, 2012 and 7AM Sunday, February 12, 2012.

Usenet news service retirement

By Chris C - 2/9/2012
VCN operates a Usenet news service for dialup users. The Usenet news feed has been provided by UBC Computer Science department. Without a news feed, the news server cannot pick up recent articles nor post new articles written by users. Recently, we received notice from a Systems Analyst at UBC CS that they will be retiring the feed on Thursday, February 16, 2012 at 10pm : "The UBC Computer Science department has decided to shutdown our news service due to lack of readership. We have scheduled to retire our news server on Feb 16, 2012 at 22:00." Google Groups, http://groups.google.com/, and Tera News, http://www.teranews.com/, are free alternatives to access news groups. Other free alternatives can also be found at http://www.dmoz.org/Computers/Usenet/Public_News_Servers.

Annual General Meeting Thursday, January 26th, 2012 at 6pm

By Chris C - 1/23/2012
Please join us for VCN's Annual General Meeting. When: at 6 pm (registration at 5:45) on Thursday, January 26th, 2012 Where: at 411 Dunsmuir Street, 3rd floor, Vancouver BC V6B1X4 Everyone is welcome to the meeting but only members can vote. If you have not already renewed your membership, please be ready to do so at the event. Light refreshments will be provided.

VCN holiday hours

By Chris C - 12/19/2011
VCN offices will be closed on Friday, December 23rd, Monday, December 26th, and Monday, January 2nd for the holidays. From Tuesday, December 27th to Tuesday, January 3rd, the VCN office at 411 Dunsmuir St will be closed to the public.

Resolved email sending issues

By Chris C - 10/7/2011
All VCN dial-up users should be able to send emails. A fix was added that will prevent future issues.

Update: PHP web server down due to hardware failure

By Chris C - 9/29/2011
Update: On Friday, September 30th at 3:15pm the PHP server was restored. The PHP web server is down due to hardware failure. Drupal, WordPress, and other PHP web sites are affected.

Update: System Maintenance Friday Sept 23 Midnight to 5pm

By Chris C - 9/13/2011
Update: Emails to domain names hosted by VCN between 2pm and 5pm would have received a "relaying denied" error message. This has been resolved. Update: The system maintenance was completed successfully on September 23rd at 2pm. On Friday, September 23 between 12:01am (midnight) to 5pm there will be a system maintenance on email, mailing list, HTML web sites, DNS, and text access.

VCN is hiring youth for its CAP Youth Internship program

By sys-admin - 8/30/2011
VCN is hiring youth for its CAP Youth Internship program. Please check http://www2.vcn.bc.ca/jobs if you wish to apply.

Industry Canada has extended VCN's funding for Community Access Program (CAP) and Community Access Program Youth Initiative for 2011-2012 fiscal year

By sys-admin - 8/30/2011
Industry Canada has extended VCN's funding for Community Access Program (CAP) and Community Access Program Youth Initiative for 2011-2012 fiscal year.

Scheduled Maintenance July 9, 2011 from 6:00PM to 8:30PM

By sys-admin - 7/6/2011
The Vancouver Public Library is having a scheduled maintenance on Saturday July 9, 2011 from 6:00PM to 8:30PM. VCN services could be down during this time.

Scheduled maintenance Wed June 29 at 7:30am-8:30am

By sys-admin - 6/28/2011
The Vancouver Public Library is having a scheduled maintenance on Wednesday June 29, 2011 from 7:30am to 8:30am. VCN services could be down during this time.

Resolved: Mailing list issues

By sys-admin - 3/31/2011
Several large mailing list were back logging other mailing lists. These mailing lists have been removed.

Updated: Scheduled dial-up maintenance - Feb 7

By sys-admin - 1/31/2011
Update: Maintenance has been completed at 1:30pm. On Monday, February 7, 2011, VCN's dial-up lines will be under maintenance.

Dail-up, web site and email issues resolved

By sys-admin - 1/31/2011
On January 31, 2011, dial-up, some web sites, and email were down until the afternoon.

Happy New Year from VCN

By Izabela - 12/31/2010
VCN wishes all our members and guests a Happy New Year and invites you to join us for our Annual General Meeting in 2011. When: at 6 pm on Thursday, January 6th, 2011Where: at 411 Dunsmuir Street, 3rd floor, Vancouver BC V6B1X4

VCN AGM - January 6th, 2011

By Izabela - 12/23/2010
Hello VCN members and guests, Please join us for the VCN Annual General Meeting. When: at 6 pm on Thursday, January 6th, 2011 Where: at 411 Dunsmuir Street, 3rd floor, Vancouver BC V6B1X4 Everyone is welcome to the meeting but only members can vote. If you have not already renewed your membership, please be ready to do so at the event. We will be providing pizza for all our guests. AGM Agenda 1. Call to order 6 pm 2. Approval of Agenda 3. Approval of Minutes of 2009 AGM 4. Presentation of the Financial Statements 5. Appointment of Accounting Firm to Perform the Annual Review Engagement 6. President's Report 7. Staff Report on current programs 8. Volunteer Recognition 9. Nominations and Election of Directors BREAK FOR REFRESHMENTS (7:15) 10. Panel Discussion: The Future of VCN 11. Members' and Other Business 12. Adjournment

VCN's 2nd office @ the Woodward's Heritage Building

By Izabela - 12/10/2010
VCN was honored to have been selected by the City of Vancouver as one of the few non-profit organizations to occupy office space at the Woodward's Heritage Building, and now VCN is thrilled to be occupying the space located at 280-111 West Hastings St. The new Woodward's office, is in addition to our main office and the Help Desk located at 411 Dunsmuir St. The Woodward's office location houses our Special Projects including the VCN | webteam, CAPYI Interns and IT Support for our non-profit organizations in the building. If you would like to view pictures of our new Woodward's space, please view our Facebook page. Please note, our Woodward's location will be open during the holidays with the exception of December 27th, 2010 and January 3rd, 2011. Our Help Desk and Main Office at 411 Dunsmuir St. will be closed for the holidays from December 20th to January 3, 2011. The

VCN Office closed for holidays from Dec 20th to Jan 3rd

By sys-admin - 12/9/2010
VCN's main office location @ 411 Dunsmuir St. will be closed from December 20th, 2010 to January 3rd, 2011. VCN will re-open on January 4th, 2010.

VCN & the Community Access Program (CAP) on the News

By Izabela - 12/5/2010
In the Lower Mainland, VCN administers the Community Access Program (CAP) and the Community Access Program Youth Initiative (CAPYI).

FIXED - Dial-up issue

By sys-admin - 11/16/2010
Dial-up service has been restored on Nov 16 at 3pm. Dial-up service was down for 638-0189 and 638-0195 from Nov 15th to Nov 16th.

Map of places to purchase computers at reduced prices

By Izabela - 11/9/2010
Check out the newly created map of places in Metro Vancouver that sell computers at reduced prices. Some of the locations do donate free recycled computers to users - like Free Geek!

Last chance to help shape VCN's future

By Izabela - 10/28/2010
In 2 weeks, the VCN Board will be gathering to discuss the five year vision for VCN. We would really appreciate your opinions: If you have used our services: This is

VCN @ HEART OF THE CITY FESTIVAL

By Izabela - 10/14/2010
As part of our "Bridge the GAP" campaign, VCN is proud to participate in the 7th Annual Downtown Eastside Heart of the City Festival. VCN, in collaboration with our CAP YI program and the UBC Learning Exchange will be presenting two workshops at Gallery Gachet. Illustrated Presentation LIFE WITH A VIEW Saturday November 6, 11am–12pm Gallery Gachet, 88 E. Cordova SOCIAL ORGANIZATION, SOCIAL TRANSFORMATION AND TECHNOLOGY Saturday November 6, 12pm-1pm Gallery Gachet, 88 E. Cordova For a full details, please download the Heart of the City program or view the Heart of the City website.

Does Your Non-Profit Need a Project Manager?

By Izabela - 9/30/2010
VCN has had the pleasure to connect with the organization PM-Volunteers. PM-Volunteers is an organization which provides skilled volunteer project managers and project management services to registered non-profits and charities at NO COST If your organization is in need of a project manager or project management services, check out the PM-Volunteers.org website!

VCN's 5 Year Vision Plan - Help Shape VCN's Future

By Izabela - 9/10/2010
VCN's 5 Year Vision Plan - Help Shape Our Future This October, Vancouver Community Network (VCN), the Non-Profit Internet Service Provider, will be developing a 5 year vision plan and we are asking individuals, community organizations and groups for their input. If you have used our services: This is an opportunity to give us feedback and advise on what practical, effective and desired services, programs and/or direction VCN should focus on to positively impact you, the community and its members? If you have never used our services: We want your input too! We want to know why not? And what kind of services could we be providing to serve you! Please click on this link and fill out the short survey (it will only take a few moments): http://www2.vcn.bc.ca/get-involved/vcn-5-year-vision-feedback/ Your input is very much appreciated. Thank you, Vancouver Community Network 411 Dunsmuir St. 2nd Floor Vancouver, B.C. V6B 1X4 VCN Help Desk 604-257-3811

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Vancouver Community Network
411 Dunsmuir Street, 2nd floor
Vancouver, BC, V6B 1X4
Tel: 604.257.3811