Help »email »Apple Mail

Apple Mail

  1. Click on the Mail option located at the top menu bar, click on Preference, then click on the Accounts tab besides the General tab
  2. In the Accounts page, click on your VCN account name if you have more than one account listed at the left column
  3. Under Account Information, click on the drop down bar next to Outgoing Mail Server (SMTP). Select the Edit SMTP Server List option
  4. In the setting page, under Server Name, click on the existing server name
  5. Under Account Information, modify the following settings:
    • Description: Optional (e.g. VCN outgoing mail server)
    • Server Name: out.vcn.bc.ca
  6. Select the Advanced option, modify the following settings:
    • Use custom port: 587
    • Use Secure Sockets Layer (SSL): Yes (enter a check mark)
    • Authentication: Password
    • User Name: You VCN email address without @vcn.bc.ca
    • Password: Your VCN password
  7. Click OK
  8. Back on the Account Information tab, click on the Advanced tab, modify the following:
    • Port: 995, Use SSL: Yes (enter a check mark)
    • Authentication: Password
  9. Back on the Account Information tab again, make sure the outgoing server we just modified is selected on the drop down bar. e.g. Outgoing Mail Server (SMTP): VCN Outgoing Mail Server. Also make sure the Use only this Server box is checked
  10. Close the window.