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Posts By: VCN

Server issue resolved January 2, 2017 – January 3, 2017

On Monday, January 2, 2017 at 5am to 8pm the main email server was down due to a software issue. Some web sites were also affected. Web sites and incoming emails were restored on Monday, January 2, 2017 at 8pm. Emails would have been queued up on our backup email servers and would have been… Read more »

Spam causing email issue

During the weekend, VCN was overloaded by spam. VCN was unable to block the spam because it originated from a commonly used free email provider. Blocking the email provider would mean real emails would also be blocked. Emails were still processed but they were delayed. The spam attack stopped on Monday, August 22, 2016 and… Read more »

Dial-up phone line maintenance completed

On Thursday, August 18th at 3pm all the dial-up lines were moved to our new provider without any service disruption. If you are connected to the old phone lines you will automatically switch to the new phone lines when you reconnect.

Scheduled VCN network maintenance Wed June 1st 2016

On Wednesday, June 1, 2016, our Internet provider will be upgrading their network again. They will be continuing the work that was started on Wednesday, May 24, 2016. The upgrade should be completed before Wednesday, June 1, 2016 at 10am. All VCN services will be affected but there should be no downtime. If you have… Read more »