Email Help Procedure

Apple Mail

  1. Open Mail (click it on the Dock or open it from the Applications folder).
  2. If the “Welcome to Mail” assistant does not appear, choose Add Account from the File menu.
  3. Fill in the Full NameEmail address, and Password fields.
  4. Note: Your email account password will be stored in Keychain to allow you to automatically log in to your email account when you open Mail.
  5. Deselect “Automatically set up account” if it is enabled. Click Continue to proceed.
  6. Choose the proper Account Type, which is POP.
  7. Give your account a useful description, such as “Anne’s VCN Account”. It can be called whatever you want.
  8. Enter your Incoming Mail Server, which is mail.vcn.bc.caUser Name and Password. Click Continue to proceed.
  9. For Outgoing Mail Server, enter a useful description such as “VCN’s Outgoing Mail Server”.
  10. Enter the Outgoing Mail Server details, which is mail.vcn.bc.ca
  11. Make sure also that Use only this server is checked.
  12. If necessary, uncheck “Use Authentication”. Click Continue to proceed.
  13. Verify your settings in the Account Summary. Check “Take account online”. Click“Create” to complete the process.